Better Business Bureau on Thinkific


Better Business Bureau (BBB) is an organization that sets standards for trust and provides resources to consumers in order to make informed decisions when choosing a business. They also help businesses foster trust among their customers by providing resources and support such as customer reviews, dispute resolution services, training, and accreditation programs. 

Thinkific is a comprehensive platform used to create, market, and sell courses online. The platform has both free and paid versions that allow users to customize their online course offerings with videos, audio files, documents, grades tracking systems, discussion forums, and much more. 

Thinkific also offers integrations with popular third-party services like email marketing tools and payment gateways. With its simple yet powerful user interface design, it makes creating beautiful course websites easy even for the most beginner of users. In addition to this, Thinkific also offers valuable features such as automated emails for new students or the ability to offer coupon codes for discounts on courses. 

All this combined makes setting up an effective online course business hassle-free using Thinkific.


Benefits of Using Thinkific for Small Businesses

Increased Visibility on the BBB Website 

Using Thinkific for small businesses offers increased visibility on the Better Business Bureau (BBB) website. As an accredited business, you will be featured more prominently and have greater access to higher search rankings. This allows customers to easily find your business and gives you a competitive edge in the marketplace.

Access to BBB Accreditation Resources 

Thinkific provides access to numerous resources related to BBB accreditation, such as local engagement and online marketing strategies. These resources help small businesses create an effective digital presence while still abiding by all federal and state laws that apply to their specific industry. As a result, you can establish yourself as a trusted leader in your sector with minimal effort or expense.

Reputation Management, Conflict Resolution, and Trustworthy Promotions 

Finally, Thinkific enables small businesses to maintain positive reputations through reputation management techniques, providing assistance during conflict resolution situations, and developing trustworthy promotions. By using these tools in combination with relevant research on consumer behavior, you can ensure that your company remains at the top of its field without sacrificing customer satisfaction or quality products/services.


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Challenges of Working with the BBB and Thinkific Together 

Costly Subscription Fees to be Listed on the BBB Website

One of these challenges is the cost associated with subscribing to listings on the BBB website. The fees are often expensive and could present a significant barrier for some businesses looking to join up with Thinkific and connect with potential customers. 

Unreliable Service Level Agreements (SLAs) with Limited Customer Support 

Another drawback of this union is that it may involve unreliable service-level agreements (SLAs). These SLAs govern the parameters of customer interactions but can be fraught with confusion due to limited customer support from either partner or a lack of transparency when it comes to pricing and performance metrics. This could lead to costly mistakes or missed opportunities if not managed properly. 

Lack of Transparency in Terms of Pricing and Performance Metrics 

Finally, there is usually a lack of clarity around pricing and performance metrics involved when partnering with both Thinkific and the BBB, making it difficult for businesses to accurately evaluate their situation before committing resources or time towards using their services together. This means that companies must take extra care when assessing whether joining forces between these two organizations will be beneficial or not before taking any actionable steps forward.


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Thinkific is an excellent platform for online course creation and delivery. Through its easy-to-use interface, businesses of all sizes have the ability to create interactive, engaging experiences for their learners. Its features also extend beyond simply delivering content; Thinkific additionally offers powerful marketing tools as well as detailed analytics to ensure that users are able to get the most out of their courses. 

Further evidence of Thinkific’s value can be seen in its A+ rating with the Better Business Bureau. This ensures those harnessing Thinkific’s platform can do so knowing that it has been thoroughly vetted by an independent agency and comes with a seal of approval from one of the most trusted industry organizations. This speaks volumes about how reliable and secure Thinkific is as a product offering and provides further testimony to why it should be chosen when creating digital learning experiences online. 

In conclusion, Thinkific continues to provide businesses with unbeatable options when creating online courses and delivering learning content digitally. With its excellent usability and feature set, combined with its impeccable BBB rating, there is no doubt that it is one of the best products available on the market today for creating eLearning solutions for any business size or sector.

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