Thinkific Terms of Service: A Comprehensive Guide to the Platform’s Terms and Conditions


Are you interested in sharing your knowledge and expertise with the world? With Thinkific, you can easily create and sell online courses on various topics, from business and marketing to health and wellness. However, before you dive in and start creating your course, it’s important to understand Thinkific’s Terms of Service. These terms outline the rules and regulations governing your platform use and protecting your user rights.

Thinkific’s Terms of Service cover a diverse range of topics, from user eligibility and account creation to intellectual property and dispute resolution. By reading and understanding these terms, you can ensure that you’re using the platform in compliance with all applicable laws and regulations and that your rights are protected as a course creator.

In this article, we’ll provide a comprehensive overview of Thinkific’s Terms of Service, so you can confidently use the platform and know your rights. Whether you’re new to the platform or a seasoned course creator, this article will help you navigate the legal landscape of online course creation and delivery.


General Terms

As an online learning platform, Thinkific has a set of General Terms that all users must follow. These terms ensure that the platform is used safely, ethically, and appropriately. Here are the six key points to note about Thinkific’s General Terms:

Use of the Platform

Thinkific allows users to create, sell, and deliver online courses to learners worldwide. However, users must agree to use the platform in compliance with all applicable laws and regulations and Thinkific’s Terms of Service. This includes refraining from illegal, unethical, or harmful activities while using the platform.


To use Thinkific, you must be at least 18 years old and capable of entering into a legally binding agreement. If you’re using the platform on behalf of an organization, you must have the legal authority to do so. Additionally, some countries or regions may have specific eligibility requirements, and you must ensure that you meet those requirements before using Thinkific.

User Accounts

To use Thinkific, you must create a user account. This account enables you to create and deliver courses, as well as access various features of the platform. When creating your account, you must provide accurate and complete information, and you are responsible for maintaining the confidentiality of your login credentials.

User Conduct

While using Thinkific, you must conduct yourself respectfully and appropriately. This includes refraining from any harmful, offensive, or discriminatory behavior and complying with all applicable laws and regulations. Thinkific reserves the right to investigate and take action against any user who violates these conduct policies.

Modifications to the Platform and Terms of Service

Thinkific may change the platform and its Terms of Service occasionally. These changes may be made for various reasons, such as to comply with new laws or regulations or to improve the user experience. When changes are made, Thinkific will notify users, and the new terms will bind users unless they choose to terminate their platform use.

Disclaimer of Warranties

Finally, it’s important to note that Thinkific provides the platform “as is” and does not make any guarantees or warranties about its performance or availability. While Thinkific strives to provide a high-quality platform, it cannot guarantee that it will be error-free, uninterrupted, or secure. Users of the platform acknowledge and accept these limitations and understand that they use the platform at their own risk.


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Course Creation and Delivery

This section will discuss four key aspects of course creation and delivery: content ownership and licensing, payment processing and pricing, delivery of courses, and communications with students.

Content Ownership

Content ownership and licensing are important considerations for anyone creating a course on Thinkific. 

When you upload content to the platform, you retain ownership of that content, but you also grant Thinkific a license to use it to deliver your course. This license is necessary to ensure that Thinkific can provide the services it promises you and your students. 

However, it’s important to understand that the license is non-exclusive, which means you can still use your content in other ways, such as selling it on another platform.

Payment Processing

Payment processing and pricing are also crucial aspects of course creation on Thinkific. The platform provides various payment processing options, including PayPal and Stripe, making it easy to collect payments from your students. 

When pricing your course, you have a lot of flexibility. You can set a fixed price or offer discounts and payment plans. You can also offer your course for free, but remember that Thinkific still charges a transaction fee on every sale.

Course Delivery

Delivery of courses is the next consideration. Thinkific provides a range of options for delivering your course content, including videos, audio files, PDFs, quizzes, and more. 

You can deliver your course content simultaneously or release it in sections over time. You can also make your course available to students for a limited time or keep it open indefinitely. 

It’s important to remember that the platform has certain content standards that you must meet, including prohibitions on hate speech, pornography, and illegal activities.


Finally, communications with students are key to course delivery on Thinkific. The platform provides various communication features, including email and discussion forums, that you can use to connect with your students. 

You can also use student information to personalize your communications and tailor your course content to their needs. However, it’s important to be mindful of Thinkific’s guidelines for communication, which prohibit spamming and other forms of unsolicited contact.


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Intellectual Property

Regarding online course creation and delivery, intellectual property is a critical concern. Here’s what you need to know about intellectual property on Thinkific:

Ownership of the Platform and its Content

Thinkific owns the platform, including its design, layout, and features, and retains all intellectual property rights. The platform also owns the content that it creates, including articles, videos, and other materials. Users are granted a license to use the platform and its content but do not own intellectual property rights.

Restrictions on the Use of the Platform and its Content

Users must not copy, modify, or distribute any content from the platform without the express written consent of Thinkific. They also must not use the platform for any illegal activities or for any activities that violate the rights of others. Violating these restrictions may result in account suspension or termination.

Reporting Intellectual Property Infringement

If users believe their intellectual property rights have been violated on the platform, they can submit a notice of infringement to Thinkific. The notice should include detailed information about the infringement and the user’s contact information. Once the notice has been received, Thinkific will investigate the infringement and take appropriate action.


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Termination and Suspension

Grounds for termination or suspension are outlined in the Thinkific Terms of Service to ensure users adhere to the platform’s policies and guidelines. Thinkific may suspend or terminate a user’s account without prior notice if they violate any of the following grounds:

  • Breaching any provision of the Terms of Service
  • Conducting any fraudulent, abusive, or illegal activity on the platform
  • Harassing, threatening, or infringing on the rights of others
  • Disrupting the normal operation of the platform
  • Engaging in any activity that may harm the reputation or business of Thinkific
  • It is essential to note that Thinkific has the right to determine, at its sole discretion, whether a user’s conduct or activity violates any of these grounds.

Effects of termination or suspension can be significant, as they may restrict a user’s access to the platform and its content. If a user’s account is terminated, they can no longer access their account, courses, or content. If a user’s account is suspended, they will not be able to access their account, courses, or content for the duration of the suspension.

Limitation of Liability

The Limitation of Liability section outlines the platform’s liability for damages and the indemnification process.

Thinkific’s liability for damages is outlined in the platform’s Terms of Service to ensure that users understand the extent of Thinkific’s responsibility for any losses, damages, or claims arising from using the platform. 

The section clarifies that Thinkific’s liability is limited to the amount paid by the user to Thinkific for using the platform within the twelve (12) months preceding the event giving rise to the claim.


Indemnification is a process that allows Thinkific to recover damages or losses that may arise from a user’s use of the platform. The indemnification section outlines the conditions under which a user may be required to repay Thinkific, including but not limited to the following:

  • Any third-party the following claims that may arise from the user’s use of the platform
  • Any violation of the Terms of Service or applicable law by the user
  • Any action or inaction of the user that causes harm to another party
  • Any violation of the intellectual property rights of others by the user

The indemnification process requires the user to defend, indemnify, and hold harmless Thinkific, its affiliates, and their respective officers, directors, employees, agents, and successors. It assigns from and against any claims, damages, obligations, losses, liabilities, costs, debts, and expenses arising from the user’s use of the platform.


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Dispute Resolution

The Dispute Resolution section of Thinkific’s Terms of Service outlines the process of resolving any disputes that may arise between users and the platform. This section is designed to provide a clear and fair process for all parties involved.

Governing law and jurisdiction

The section clarifies that the Terms are governed and construed according to the laws of British Columbia, Canada. The jury of the BC Provincial court will resolve any dispute arising from using the platform in the BC provincial court.

Arbitration and class action waiver

The Terms of Service require that disputes between the user and Thinkific be resolved through binding arbitration. Users are waiving their right to a trial by jury or to participate in a class-action lawsuit. The arbitration process is designed to be more efficient and cost-effective than litigation in the court system.

Exceptions to arbitration and class action waiver

The section outlines certain exceptions to the arbitration and class action waiver. For example, users may file a complaint with the Small Claims Court in British Columbia if the claim is within the court’s jurisdiction and the user has not opted out of the arbitration and class action waiver. Additionally, users may file a complaint with their local consumer protection agency or any other regulatory agency with jurisdiction over the dispute.


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Miscellaneous Provisions

The Miscellaneous Provisions section of Thinkific’s Terms of Service covers a range of miscellaneous issues that may arise in using the platform. These provisions are important for users to be aware of to fully understand their rights and obligations when using the platform.

  • Entire agreement: This section states that the Terms of Service constitute the entire agreement between the user and Thinkific and supersede any prior agreements or understandings, whether written or verbal. This ensures that all parties operate under the same terms and conditions and helps prevent misunderstandings or disputes.
  • No waiver: The Terms of Service also state that the failure of Thinkific to enforce any provision of the agreement does not constitute a waiver of that provision. This means that even if Thinkific does not act against a user for violating the terms, it does not mean that the violation is acceptable or that the user is free to continue the violation.
  • Assignment: The section also clarifies that the user may not assign or transfer their rights or obligations under the agreement without the prior written consent of Thinkific. This helps ensure that all parties know who they are dealing with and prevents unauthorized platform use.
  • Severability: The Terms of Service include a severability clause. If any provision of the agreement is deemed invalid or unenforceable, the remaining provisions will continue to be in effect. This helps to ensure that the Terms of Service as a whole remain valid and enforceable even if a single provision is found to be unenforceable.
  • Survival: Finally, the section clarifies that certain provisions of the agreement will survive the termination of the agreement. These provisions include intellectual property, limitations of liability, and dispute resolution. This means that even after the agreement has ended, these provisions will continue to be in effect.


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In conclusion, users of the Thinkific platform must take the time to read and understand the Terms of Service. By doing so, users can ensure they know their rights and obligations when using the platform. 

Thinkific’s Terms of Service are designed to provide a safe and fair environment for all users, and understanding these terms can help users avoid potential disputes and issues down the road.

If users have questions or concerns about the Terms of Service, resources are available for further information or assistance. The Thinkific website provides detailed information on the Terms of Service, and users can also reach out to the support team for clarification or assistance. Users and the Thinkific team can create a positive and productive environment that benefits everyone involved by working together.

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