Troubleshooting Your Thinkific Landing Page Banner: Tips and Tricks


If you’re using Thinkific to create and sell online courses, your landing page banner is one of the most important elements of your sales strategy. 

It’s the first thing your potential students will see when they land on your page, and it needs to capture their attention, convey your brand messaging, and entice them to sign up for your course. However, even the best-planned landing page banners can encounter issues that prevent them from being effective. 

In this article, we’ll explore common problems with Thinkific landing page banners and provide tips and tricks for troubleshooting them. Whether you’re a new course creator or an experienced marketer, this guide will help you create a landing page banner that converts.


Common Issues with Thinkific Landing Page Banner

Your landing page banner is a critical element of your Thinkific course page, and it can make or break your course’s success. However, there are some common issues that you might encounter when working with your landing page banner. 

Here are three of the most common problems Thinkific users face with landing page banners.

Problem 1: Banner Not Showing Up

One of the most frustrating issues you might encounter is your banner not showing up on your landing page. Various factors, including incorrect banner dimensions, conflicting theme settings, or browser caching issues, could cause this. 

Fortunately, there are several solutions you can try, such as adjusting your banner dimensions, clearing your browser cache, or contacting Thinkific support.

Problem 2: Banner is Cropped or Distorted

Another common issue is when your banner appears distorted or cropped, which can happen if your image size or resolution is incorrect. This can be frustrating, making your landing page appear unprofessional and unappealing. 

To solve this problem, you may need to adjust your image size or resolution to match your banner dimensions or choose a different image that works better with your banner layout.

Problem 3: Banner is Not Visually Appealing or Does Not Match Brand

Lastly, you may find that your banner is not visually appealing or does not match your course brand. This can be a serious problem, as it can turn potential students away and hurt your course sales. 

To address this issue, consider using high-quality images relevant to your course topic, choosing colors and fonts that match your brand, and including a clear call-to-action that encourages users to sign up for your course.

By understanding and troubleshooting these common issues with your Thinkific landing page banner, you can create a professional, visually appealing course page that attracts and converts potential students.


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Tips for Creating a Great Thinkific Landing Page Banner

Now that we’ve covered some of the most common issues you might encounter when working with your Thinkific landing page banner let’s explore some tips for creating a banner that stands out and converts. 

Tip 1: Use High-quality Images

Your landing page banner is a visual representation of your course, so using high-quality images relevant to your topic is essential. 

Avoid using low-resolution images or stock photos that look generic or cliché. Instead, consider using original images or high-quality stock photos that align with your course topic and convey your brand messaging.

Tip 2: Keep It Straightforward

When it comes to landing page banners, less is often more. Avoid cluttering your banner with too much text or images, as this can make it difficult for users to read and navigate. Instead, keep your banner simple, with a clear and concise message that tells users what your course is about and what they can expect to learn.

Tip 3: Use Contrasting Colors and Clear Text

Your banner’s color scheme and font choice can significantly impact its effectiveness. Consider using contrasting colors that pop and catch the user’s eye, such as bright blues, greens, or yellows. Also, choose clear and readable fonts that are easily read, even at a distance.

Tip 4: Include a Clear Call-to-action

Finally, you must include a clear call-to-action (CTA) in your banner, encouraging users to sign up for your course. Your CTA should be prominent and easy to read, with clear and actionable language telling users how to enroll. 

Consider using phrases like “Enroll now,” “Join the course,” or “Get started today” to create a sense of urgency and motivate users to take action.


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How to Customize Your Thinkific Landing Page Banner

Now that you know how to troubleshoot common issues with your Thinkific landing page banner and have some tips for creating a great banner, let’s explore how to customize your banner using Thinkific’s built-in tools. Here’s a step-by-step guide to customizing your Thinkific landing page banner:

Step 1: Access the Banner Customization Settings

Log in to your Thinkific account and navigate to the landing page editor for the course you want to customize. Click the “Banner” tab in the left-hand menu to access the banner customization settings.

Step 2: Choose the Banner Layout and Size

Select the banner layout and size that best suits your needs. Thinkific offers several layout options, including a full-width banner and a banner with a sidebar. You can also customize the banner size to fit your image and text.

Step 3: Upload Your Image and Customize the Text

Click on the “Change image” button to upload your banner image. Thinkific supports several image file types, including JPEG, PNG, and GIF. Once you’ve uploaded your image, you can customize the banner text by editing the headline and subheadline fields.

Step 4: Preview and Publish Your Banner

Preview your banner to ensure it looks good on desktop and mobile devices. To fine-tune the appearance, you can also adjust the banner settings, such as the image position and text alignment. Once you’re happy with your banner, click the “Publish” button to make it live on your landing page.

Following these steps, you can customize your Thinkific landing page banner to match your brand messaging, showcase your course content, and encourage users to sign up. Remember to keep your banner simple, eye-catching, and actionable to maximize its effectiveness.


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Troubleshooting Your Thinkific Landing Page Banner: Conclusion

Creating an effective landing page banner is essential to promoting your course on Thinkific. Following the tips and tricks outlined in this article, you can troubleshoot common issues, create a great banner, and customize it to match your brand and messaging.

Remember to use high-quality images, keep it simple, use contrasting colors and clear text, and include a clear call-to-action. And don’t forget to preview and publish your banner once you’re happy with it. 

With these steps, you can make your Thinkific landing page banner stand out and attract more students to your course.

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