Redirecting After Sales in Thinkific


Thinkific is a cloud-based platform that enables users to create, market, and sell online courses. It provides customizable course creation tools, marketing automation capabilities, and payment processing options. It is an all-in-one solution for creating, managing, and selling online courses.

After a customer has completed their purchase on the Thinkific platform, they are sometimes redirected to a post-purchase page which can be used to thank them for their purchase or provide them with additional information about the product or service they have purchased. This page can also provide additional content, such as customer reviews or upsells for other products or services. 

Redirecting customers to a post-purchase page helps build trust with customers by providing them with further information about the product or service they have purchased. Additionally, it can be used as an opportunity to upsell other products or services, which could result in increased revenue for your business.


Why Redirect After Sale?

Benefits of Redirecting: 

Redirecting after a sale allows customers to be taken directly to their purchased products or services without having to search for them, leading to a better customer experience and reduced friction in the purchase process. Additionally, it can help keep customers on your site longer and increase conversions by providing relevant content that is tailored to their individual needs. 

Explanation of How Redirecting Works: 

Thinkific’s redirect feature allows you to set up custom URLs for each product or service that is offered on your platform. When a customer makes a purchase, they are automatically redirected to the URL associated with their purchased item. This allows customers to access their items quickly and easily without having to search through your entire website looking for what they bought.


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How to Set up Redirect After Sale in Thinkific 

Step-by-Step Guide: 

  1. Log into your Thinkific account and select the course for which you want to set up redirect after sale. 
  2. Go to Settings from the left navigation bar and click on Checkout & Purchasing. o Under Post Purchase Pages, choose either ‘Redirect to URL’ or ‘Custom HTML Page’ as per your preference. 
  3. Enter the URL of the page that you would like customers to be redirected to after purchase, or upload a custom HTML page as per your requirement. 
  4. Click Save Settings when done. 

Customization Options for Post-Purchase Pages in Thinkific: 

Custom HTML Page Option: 

The Custom HTML Page option allows merchants to customize post-purchase pages according to their specific needs by uploading an HTML file with desired content and design elements such as images, text, etc. in it. 

Redirect to URL Option: 

The Redirect To URL option enables merchants to easily redirect customers from one link (after purchase) directly onto another link without having any control over what content is displayed on the post-purchase page itself.


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Best Practices for Using Redirect After Sale in Thinkific 

Creating a Customized Thank-You Page: 

A customized thank-you page is an important element of redirect after the sale in Thinkific. This page should provide users with a personalized message that acknowledges their purchase and provides additional resources or products related to the purchase they have just made. Furthermore, it allows you to leverage customer data such as contact information and order details to create more targeted messages that are tailored specifically to them. 

Offering Related Products or Resources: 

In addition to creating a customized thank-you page, using redirect after sale in Thinkific also gives you the opportunity to offer customers related products or resources that may be of interest to them based on their purchase history and preferences. This can help increase the chances of upsells and cross-sells, as well as encourage customers to stay engaged with your business longer by exploring other products or services you have available. 

Providing Clear Instructions for Accessing Purchased Content: 

Finally, it’s important to make sure that any redirects you set up using Thinkific include clear instructions for accessing purchased content. You want your customers to be able to quickly find what they need without having to search around too much – especially if they have already paid for access! Providing simple step-by-step directions on how they can best access their purchased content will ensure a smooth customer experience and help keep them happy with your business overall.


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Examples of Successful Redirect After-Sale Pages in Thinkific

Real-Life Examples of Effective Post-Purchase Pages 

An example of a successful redirect after-sale page is one that redirects users to additional resources related to the product they bought. For example, a fitness instructor may create a page that automatically takes customers to an exercise video library or nutrition advice blog after they buy their course. This helps keep them engaged and provides more value from the purchase.

Explanation of What Makes These Pages Successful

The key to creating an effective post-purchase page is understanding what your customer wants and needs from their purchase. A good post-purchase page should provide helpful content related to the user’s purchase, as well as ways for them to engage further with you or your brand. By providing this additional value, you can make sure your customers stay engaged and keep coming back for more!


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Utilizing the redirect after-sale feature on Thinkific is a great way to enhance the user experience, increase sales and optimize conversions. It allows customers to move from one page to another seamlessly without having to manually enter in URLs or navigate back and forth between pages. 

This can be especially beneficial if you are running a promotion or offering discounts. By using this feature, customers can quickly find their way back to the checkout page with ease, making it easier for them to complete their purchase. 

Enabling redirect after sales on your Thinkific site is an easy way to improve customer satisfaction and drive more sales. It eliminates any guesswork as customers are automatically taken back to their checkout page where they can easily review their purchase details before completing the transaction. 

Ultimately, it helps create a smoother shopping experience that leaves users feeling confident about their purchases and encourages them to come back for more!

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