If you’re using Thinkific to deliver your online courses, you might have noticed that course emails are sent from an email address associated with your Thinkific account. By default, this email address is your account email, but you may want to change it to a different email address that represents your brand or business.
Changing the email address from which course emails are sent is important for several reasons, including better branding and deliverability. In this article, we’ll walk you through the steps to change the email address for course emails in Thinkific.
Step 1: Accessing Your Thinkific Account Settings
To change the email address from which course emails are sent in Thinkific, you’ll need to access your account settings. Here’s how to do it:
Logging in to Thinkific
The first step is to log in to your Thinkific account. Here’s how:
- Go to the Thinkific website
- Click the “Log in” button in the top right-hand corner of the screen
- Enter your email address and password
- Click the “Log in” button
Accessing Your Account Settings
Once you’ve logged in to your Thinkific account, you can access your account settings by following these steps:
- Click on your profile picture in the top right-hand corner of the screen
- Select “Settings” from the dropdown menu
Once you’ve accessed your Thinkific account settings, you can proceed to the next steps to change the email address from which course emails are sent.
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Step 2: Changing the Email Address in Your Account Settings
Once you’ve accessed your Thinkific account settings, you can change the email address associated with your account. Here’s how to do it:
Locating the Email Settings Section
The first step is to locate the Email Settings section. Here’s how:
- Scroll down the page until you see the “Email Settings” section
Entering the New Email Address
Once you’ve located the Email Settings section, you can enter the new email address you want to use for course emails. Here’s how:
- In the “From email” field, enter the new email address you want to use
- Note that you can only use an email address that you own and control
Saving Your Changes
After you’ve entered the new email address, you need to save your changes. Here’s how:
- Click the “Save” button at the bottom of the page
- Your new email address will now be associated with your Thinkific account
Once you’ve changed the email address associated with your Thinkific account, you can proceed to the next steps to verify your new email address and change the email address for course emails.
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Step 3: Verifying Your New Email Address
After you’ve changed the email address associated with your Thinkific account, it’s important to verify the new email address. This will ensure that you can receive and send course emails from the new address. Here’s how to do it:
Checking Your Inbox for the Verification Email
Once you’ve changed your email address in your Thinkific account settings, a verification email will be sent to the new email address. Here’s how to find it:
- Go to your email inbox
- Look for an email from Thinkific with the subject line “Please Verify Your Email Address”
- Note that the email may take a few minutes to arrive
Clicking the Verification Link
Once you’ve located the verification email, you need to click the verification link to verify your new email address. Here’s how:
- Open the email from Thinkific
- Click on the “Verify Email” button or link
Verifying Your Email Address in Thinkific
After you’ve clicked the verification link in the email, you’ll be taken to a page on Thinkific where you can confirm that your new email address has been verified. Here’s how:
- Log in to your Thinkific account
- Go to your account settings
- Check that the new email address is now listed as verified
Once you’ve verified your new email address in Thinkific, you can proceed to the next steps to change the email address for course emails.
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Step 4: Changing the Email Address for Course Emails
Now that you’ve changed the email address associated with your Thinkific account and verified the new email address, you can proceed to change the email address for course emails. Here’s how:
Accessing the Course Builder
To change the email address for course emails, you need to access the course builder in Thinkific. Here’s how to do it:
- Log in to your Thinkific account
- Click on the course for which you want to change the email address for course emails.
- Click on the “Build” tab at the top of the page
Locating the Course Settings
Once you’re in the course builder, you need to locate the course settings to change the email address for course emails. Here’s how:
- Click on the “Settings” tab on the left-hand side of the page
- Click on the “Notifications” sub-tab
Changing the Email Address for Course Emails
Now that you’ve located the course settings, you can change the email address for course emails. Here’s how:
- Scroll down to the “From email address” field
- Enter the new email address you want to use for course emails
Saving Your Changes
After you’ve entered the new email address for course emails, you need to save your changes. Here’s how:
- Click on the “Save” button at the bottom of the page
- Wait for the page to refresh and confirm that the new email address is now listed as the “From email address”
Congratulations! You’ve now successfully changed the email address for course emails in Thinkific.
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Conclusion
Changing the email address from which course emails are sent in Thinkific is an important step to take to ensure the successful delivery of your course emails. In this article, we’ve walked you through the steps involved in changing the email address in your Thinkific account settings, verifying the new email address, and changing the email address for course emails.
By following these steps, you can ensure that your students receive your course emails from the correct email address and that your emails don’t end up in their spam folder.
In conclusion, we recommend that you regularly check your email deliverability and take the necessary actions to maintain it. This includes using a reputable email service provider, avoiding spam trigger words in your emails, and keeping your email list up-to-date.
We hope this article has been helpful in guiding you through the process of changing the email address from which course emails are sent in Thinkific. If you have any questions or comments, please feel free to reach out to us.