Step-by-Step Guide: How to Easily Transfer Your Thinkific Videos to Kajabi


Are you currently using Thinkific to host your online courses but considering a switch to Kajabi? You may be attracted to Kajabi’s user-friendly interface, advanced marketing tools, or more extensive customization options. 

Whatever your reasons may be, transferring your videos from Thinkific to Kajabi can seem like a daunting task. But fear not! In this article, we’ll guide you through the entire process of migrating your videos from Thinkific to Kajabi, step by step. 

By the end of this guide, you’ll be ready to seamlessly transfer your valuable video content and take advantage of all that Kajabi has to offer. So let’s get started!


Exporting Videos from Thinkific

Exporting videos from Thinkific is a straightforward process. Here’s how to do it:

  1. Log in to your Thinkific account.
  2. Navigate to the course that contains the videos you want to export.
  3. Click the “Bulk Actions” dropdown menu and select “Export Course Content.”
  4. Select “All Content” or “Video Only” in the export modal on your preferences.
  5. Click “Export.”
  6. Once the export is complete, you will receive an email with a download link to a ZIP file containing your videos and any accompanying course content.

It’s important to note that depending on the size of your course and the number of videos you’re exporting, the export process may take a few minutes or longer. Additionally, you have videos over 2GB in size. In that case, Thinkific recommends using external file hosting services such as Vimeo or Wistia to host those videos separately and provide a link within your Kajabi course.

Now that you have your videos exported from Thinkific let’s prepare them for import into Kajabi in the next section.


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Preparing Videos for Import into Kajabi

Before you can import your videos into Kajabi, you must ensure they are in the ideal format for the platform. Here’s what you need to know:

Video Format

Kajabi supports several video formats, including MP4 and MOV. However, the recommended format for videos on Kajabi is MP4. This is because MP4 files are smaller and can load more quickly, which is essential for providing a seamless viewing experience for your students.

Video Resolution

Kajabi recommends using a resolution of 1080p (1920 x 1080) or lower for your videos. Higher resolutions may cause longer load times and a frustrating user experience.

Video Compression

Compressing your videos can significantly reduce their file size, making them quicker to upload and stream. You can use video compression software such as Handbrake or Adobe Media Encoder to compress your videos while maintaining their quality.

Once you have your videos in the recommended format, it’s time to import them into Kajabi, which we’ll cover in the next section.


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Importing Videos into Kajabi

Now that you’ve exported and prepared your videos, it’s time to import them into Kajabi. Here’s how to do it:

  1. Log in to your Kajabi account and navigate to the course where you want to upload the videos.
  2. Click the “Add Content” button and select “Video” from the dropdown menu.
  3. Click the “Upload Video” button and select the video file you want to upload.
  4. Once the video is uploaded, you can add a title, description, and thumbnail image.
  5. You can upload a separate SRT file if you want to add closed captions or subtitles to your video.
  6. Click on “Save” to add the video to your Kajabi course.
  7. You can repeat these steps for each video you want to import into Kajabi. You can use Kajabi’s bulk uploader tool to save time if you have many videos to upload.

It’s important to note that once your videos are uploaded, you can customize their settings, such as video quality, playback speed, and auto-play options, to ensure the best viewing experience for your students.

Now that you’ve successfully imported your videos into Kajabi, you can create a powerful online course that engages and educates your students.


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Testing and Troubleshooting

After you’ve imported your videos into Kajabi, testing them to ensure they work is essential. Here are some common issues that may arise during the migration process and how to troubleshoot them:

Video Playback Issues

If your video isn’t playing correctly, check if you’ve uploaded it in the recommended format and resolution. Also, ensure that the video is not corrupted or damaged during migration. You can test your videos by playing them on different devices and internet connections.

Slow Video Load Times

Slow video load times can be frustrating for your students and may lead to a poor user experience. Consider compressing your videos or reducing their resolution to speed up your video load times. Additionally, make sure your students have a stable internet connection.

Closed Caption and Subtitle Issues 

If you’ve uploaded a separate SRT file for closed captions or subtitles, ensure the file is correctly synced with the video. Also, ensure that the captions or subtitles are displaying correctly.

Video Linking Issues 

If you’re linking your videos from an external file hosting service such as Vimeo or Wistia, ensure the links are correct and not broken. Test the links on devices and internet connections to ensure they work correctly.

By following these troubleshooting steps, you can ensure that your videos work correctly and provide your students with the best learning experience.

Congratulations! You’ve successfully migrated your Thinkific videos to Kajabi and are ready to launch your new online course.


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Migrating your Thinkific videos to Kajabi is a straightforward process you can complete with just a few clicks. Following the step-by-step guide outlined in this article, you can easily export your videos from Thinkific, convert them to the recommended format, and import them into Kajabi.

Remember to test your videos and troubleshoot any issues that may arise to ensure a smooth and seamless learning experience for your students. With Kajabi’s powerful video hosting capabilities, you can create engaging and educational online courses to help you grow your business and impact more people.

If you’re looking for additional advice or support, Kajabi offers a range of resources, including documentation, tutorials, and customer support. Don’t be afraid to reach out for help if you need it.

In conclusion, transferring your Thinkific videos to Kajabi is a worthwhile investment that can help you take your online courses to the next level. By following the steps outlined in this guide and putting in the time and effort, you can create a powerful online learning experience that will make a difference in the lives of your students.

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