The Ultimate Guide to Using Thinkific: Answers to Your Frequently Asked Questions


Are you interested in creating and selling your online courses but don’t know where to start? Look no further than Thinkific – a powerful, user-friendly platform designed for course creators of all levels. 

Whether you’re an individual entrepreneur or part of a larger organization, Thinkific provides everything you need to create, market, and sell your courses online. In this article, we’ll answer some of the most common questions about Thinkific, from getting started with account setup and course creation to managing your courses, marketing and sales, integrations, and support. 

By the end, you’ll understand how to use Thinkific to create and sell your courses and take your online teaching to the next level.


Account Setup and Navigation

How do I sign up for a Thinkific account?

Congratulations on choosing Thinkific to create and sell your online courses! If you’re just getting started, you may have questions about setting up your account and navigating the platform. Not to worry, we’ve got you covered.

First, let’s talk about how to sign up for a Thinkific account. It’s a straightforward process – simply go to the Thinkific website and click the “Get Started Free” button. 

You’ll be asked to provide basic information, such as your name and email address, and create a password. Once you’ve completed these steps, you can explore the Thinkific dashboard.

How do I navigate the Thinkific dashboard?

The Thinkific dashboard is your central hub for managing your courses, students, and sales. You can create new courses, monitor student progress, view your earnings, and more from here. 

If you’re new to the platform, it can initially seem overwhelming, but don’t worry – Thinkific has a user-friendly interface that’s easy to navigate.

To get started, take some time to explore the dashboard and familiarize yourself with the various sections. You’ll notice that the dashboard menu on the left is divided into different tabs, including “Manage Learning Products,” “Design Your Site,” “Market and Sell,” “Support Your Students,” and Settings. Each tab contains a variety of sub-sections that allow you to perform specific actions and access important information.

What are the system requirements for using Thinkific?

It’s worth noting that there are some system requirements you’ll need to meet to use Thinkific effectively. These include having a reliable internet connection, a modern web browser (such as Google Chrome or Firefox), and a device that meets the minimum hardware specifications. 

Thinkific recommends using a desktop or laptop computer for the best experience, although the platform is also accessible on mobile devices.


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Course Creation

How do I create a course on Thinkific?

Thinkific makes course creation a breeze, even if you have no prior experience with e-learning platforms.

To create a course on Thinkific, simply log in to your account and click on “Manage Learning Products” > “Courses” from the dashboard menu. You can click the “Create a Course” button to get started. 

Thinkific will guide you through the process, prompting you to enter information about your course, such as the title, description, and pricing.

What types of content can I include in my course?

With Thinkific, you can upload various types of course content, such as videos, audio files, PDFs, and quizzes. One of the great things about Thinkific is that you have a lot of flexibility regarding the types of content you can include in your course. 

You can mix and match different content formats to create a truly engaging learning experience for your students. For example, include video lectures, written materials, interactive quizzes, and discussion forums. 

Whatever content you choose to include, Thinkific makes it easy to organize and present in a way that makes sense for your course.

Can I customize the design of my course?

In addition to content, you can customize your course’s design to match your branding and style. 

Thinkific offers a variety of pre-built themes and templates that you can use to customize your course player as a starting point. This level of customization ensures that your course looks professional and reflects your unique brand identity.


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Course Management

How do I edit or delete a course on Thinkific?

Now that you’ve created your course on Thinkific, it’s time to manage it effectively. Thinkific offers a range of powerful tools and features that allow you to customize your course, engage with your students, and monitor their progress.

If you need to change your course, such as updating the content or adjusting the pricing, Thinkific makes it easy. Simply navigate to your dashboard’s “Courses” tab under “Manage Learning Products” and select the course you want to edit. You can make any necessary changes and publish the updated course from here.

You can also delete your course anytime if you like it: simply click the trash icon next to it to make it happen! Note that by doing so, the action will be permanent, and you may not retrieve its data.

Can I offer quizzes or assessments within my course?

You can offer quizzes or assessments within your course – as lessons! 

Adding assessments is a great way to ensure that your students absorb the material and assess their understanding of the key concepts. Thinkific offers a variety of quiz and assessment options, including multiple choice, true/false, and short answer questions.

How do I monitor student progress?

To monitor student progress, Thinkific provides various reporting and analytics tools. You can view detailed reports on student progress from your dashboard, including enrollment, completion rates, and quiz scores. By clicking “Advanced Reporting,” Thinkific provides you with reports to help identify areas where your students may be struggling and to adjust your course accordingly.

Another important aspect of course management is communication with your students. Thinkific offers a range of tools for engaging with your students, including discussion forums, email campaigns, and direct messaging. 

You can create a more supportive and engaging learning environment by staying in touch with your students and responding to their questions and concerns.


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Marketing and Sales

Can I sell my courses on Thinkific?

One of the biggest advantages of Thinkific is that you can sell your courses directly on the platform. This opportunity eliminates the need for a third-party marketplace and allows you to retain full control over your content and pricing. 

How do I set up payment options for my courses?

To sell your course on Thinkific, you must set up a payment gateway like PayPal or Stripe. Thinkific integrates seamlessly with these payment gateways, allowing you to accept payments from all major credit cards and PayPal accounts.

Once you’ve set up your payment gateway, you can start selling your course. Thinkific provides various marketing tools to help you reach your target audience, including email campaigns, social media integrations, and affiliate marketing programs. You can build a loyal following and generate consistent sales over time by leveraging these tools effectively.

Can I offer discounts or coupons for my courses?

Offering discounts or coupons for your courses is a proven effective strategy to strengthen your customer base. Thinkific allows you to create custom discount codes to offer your students. Coupons are a great way to incentivize sales and attract new customers to your course.


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What third-party integrations are available on Thinkific?

Thinkific integrates seamlessly with various third-party tools and services, allowing you to streamline your workflow and automate key processes. Here are some of the most popular integrations available on Thinkific:

  • Email marketing platforms: Thinkific integrates with all major email marketing platforms, including Mailchimp, Constant Contact, AWeber, and ConvertKit. The platform lets you sync your student data and automate your email campaigns as easily as possible.
  • Payment gateways: Thinkific integrates with PayPal, Stripe, and other payment gateways, making it easy to accept payments from your students.
  • Webinar platforms: Thinkific integrates with Zoom and other popular webinar platforms, allowing you to host live webinars and Q&A sessions with your students.
  • CRM tools: Thinkific integrates with HubSpot, Salesforce, and other CRM tools, making it easy to manage your customer relationships and track your sales pipeline.

How do I integrate Thinkific with my email marketing platform? 

There are two ways to integrate Thinkific with other third-party platforms: 1) Through the Thinkific App Store and 2) By connecting using Zapier.

For example, if you want to integrate your course with your email marketing platform, you can simply install the relevant app from the Thinkific App Store. 

Alternatively, you can use Zapier to connect your Thinkific account with your email marketing platform, creating automated workflows that save you time and effort.


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What support options are available on Thinkific?

Thinkific offers a range of support options, including a knowledge base with articles and tutorials, a community forum where you can connect with other Thinkific users, and email support. 

Expand and Thinkific Plus customers can access phone support and dedicated account management.

How do I get help with a technical issue?

If you run into a technical issue, the first place to look is the platform’s knowledge base, the Thinkific Help Center. This extensive library contains articles and tutorials on various topics, from course creation to payment processing. 

If you can’t find the answer you’re looking for, you can email the Thinkific support team.

Can I request custom development for my course?

Thinkific offers custom development services for customers subscribed to its higher-tier plans, namely Expand and Thinkific Plus. This opportunity allows you to create a custom course experience tailored to your needs and goals. To learn more about custom development services, contact the Thinkific sales team. 

Whether you’re a new user just starting with Thinkific or an experienced pro looking to take your course to the next level, Thinkific’s support options are designed to help you succeed. With a wealth of resources at your fingertips, you’ll be able to get the help you need to achieve your goals and create an exceptional online course experience for your students.


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The Ultimate Guide to Using Thinkific: Conclusion

Congratulations, you’ve reached the end of our ultimate guide to using Thinkific! Let’s recap some of the main points covered in this article:

  • We started with an introduction to Thinkific and explained the article’s purpose.
  • Next, we discussed setting up your Thinkific account and navigating the dashboard, including system requirements for using Thinkific.
  • We then covered course creation, including what types of content you can include and how to customize the design of your course.
  • Course management was the next topic, including how to edit or delete a course, offer quizzes or assessments, and monitor student progress.
  • We then moved on to marketing and sales, discussing how to sell your courses on Thinkific, set up payment options, and offer discounts or coupons.
  • Finally, we covered integrations and support, including third-party integrations, how to integrate your course with your email marketing platform or website, and what support options are available on Thinkific.

We hope you found this guide helpful and informative. If you’re looking for a powerful and user-friendly platform for creating and selling online courses, Thinkific is worth checking out. With a wide range of features, integrations, and robust support options, Thinkific has everything you need to create and market a successful online course. 

So what are you waiting for? Sign up for Thinkific today and start creating your dream course!

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